1. An Assessment of Need for Care Services will follow those enquiries or referrals that have been received through
  1. Following receipt of an enquiry or referral the Domiciliary Care Services Manager or designate will make arrangements to visit the prospective service user at his / her home. This will provide the opportunity to meet the prospective service user (and family where relevant) to introduce and explain the Services on offer, and to obtain as much information as possible about the service user to enable an individualised Care Plan to be developed. This information will be recorded on appropriate record forms.

3. A basic history and data base for the prospective service user are recorded on the appropriate Baseline Assessment of Service User Needs for Daily Living and related specialist Forms. The Assessments will address the following:

  • Mobility of the service user, and dependency upon mobility aids.
  • Dependency upon prosthetic devices and worn aids, such as hearing aids, spectacles etc.
  • Any sensory impairments, including the ability to communicate and by what methods.
  • Special dietary needs, to include medical requirements and ethnic / cultural considerations
  • Existing medical / psychiatric conditions, including allergies, addictions and any current medication.
  • Existing mental state, temperament and social behaviour.
  • History of being a victim of abuse, including Domestic Violence.
  • Any special therapeutic requirements.
  • Any other special ethnic, cultural or religious considerations.
  • General state of hygiene / sanitation within the service user’s home environment.
  1. This information will provide the basis for the following:
  • To allow an individualised care package to be developed as a Service User’s Daily Plan of Care.
  • To match the service user with one or more Care Workers accordingly


Useful Resources

  • Mobility of the service user

  • Special dietary needs

  • Existing medical / psychiatric conditions

  • General state of hygiene